Contact Us
Get In Touch With Griffin Breakdown Services
Breakdown, accident, or just need a tow? Our dispatcher is available 24/7 — call, WhatsApp, email, or visit our base on Ngong Road. We're always ready.
Get In Touch
We're One Call Away
Breakdown, accident, or just need a tow? Reach us however you prefer — phone, WhatsApp, email, or drop by. We're always ready.
Fastest Response
Message Us on WhatsApp
Send your location and vehicle details — we'll dispatch the nearest truck and keep you updated in chat.
Chat on WhatsApp Before You Call
Common Questions
How quickly can you reach me?
Average response time across Nairobi is about 30 minutes, depending on traffic and your exact location. We dispatch the nearest available truck as soon as you call.
Do you operate at night and on weekends?
Yes. Griffin Breakdown Services runs 24/7 — nights, weekends, and public holidays. There is no extra "after hours" charge just because it's late.
What information should I have ready when I call?
Your location (or a nearby landmark), the vehicle type, and a short description of the problem. If you're on WhatsApp, send a location pin — it saves time.
Do you cover areas outside Nairobi?
We cover Nairobi and surrounding areas, including Ngong Road, Karen, Kilimani, Westlands, Langata, Rongai, and more. For longer distances, call us to confirm.
How do I pay for the service?
We accept cash and mobile money (M-Pesa). The dispatcher confirms the price before we dispatch, so there are no surprises.
Can I request a specific service?
Yes. Whether you need a flatbed, a jump start, a tyre change, or fuel delivery, tell the dispatcher when you call and we'll send the right crew.